RETURNS AND REFUNDS

We’re sorry if you didn’t love your product from PAVE SKIN! For full information on our refund policy, please read below:

Please note we only offer refunds if the product packaging is unopened, the product is unused, the packaging is in a re-sellable condition and the refund request is made within 14 days of order. This is for hygiene reasons.

We have a 14-day refund policy; from the day the item is ordered, you will have 14 days to request a return. Any items that are not returned as new as per the above guidelines we won’t be able to refund you.

If you have requested a refund on an order which includes a promotional discount, you will be refunded the amount that has been paid. Refunds will be paid into the account that was used on the original order.

Card refunds can take between 5 – 10 days to show into your account. For any additional information, please email management@paveskin.co.uk.

HOW TO RETURN

We strongly recommend you use a company that will track your parcel and request a signature from us on receiving your parcel. Any loss or damage to your parcel in transit will not be covered by PAVE SKIN and you will not be refunded.

To let us know you are returning an item please click here to the contact us page and send us a message with your tracking information.